GST impact on IT Sector

Introduction: GST impact on IT Sector

One of the most major tax reforms in India was the implementation of the Goods and Services Tax (GST). It has made sure that the economy is rationalized and has strengthened mop-up, resulting in continual convergence under the notion of “one nation, one tax.” It has been referred to as a business facilitation tool by all industry professionals. Various indirect taxes have been eliminated and rates have been standardized thanks to the GST. Additionally, it has reduced the abundance of taxes, expanded the tax base, and increased tax revenue. 

Let’s Examine Its Effects on the IT/ITeS industry. 

The classification of software companies was rather unclear before the implementation of GST. The software was categorized as a service by the Centre but was considered a good by the States. As a result, IT companies had to charge both the center and the states with services tax and VAT on their products. By laying out the regulations in detail and categorizing it as a product or service, GST has found a solution to this problem.

GST’s Effects on the IT Sector 

  • Tax simplification 

In the previous tax structure, service tax was 15%, VAT was 5%, and then there were inconsistent customs fees and excise duties. By giving a list of goods and services that fall under different tax categories, GST streamlines this tax system. Hardware including printers, graphic cards, and software packaged goods and services will all be subject to a 28% GST tax.

By giving a list of goods and services that fall under different tax categories, GST streamlines this tax system. Hardware like printers and graphic cards would be subject to a GST tax of 28%, while software packaged goods and services will be subject to an 18% tax. The tax paid by the customers might, however, be claimed as an input tax credit (ITC) by the shop. For instance, a retailer might offer a product for Rs 160 if he purchases it for Rs 110 (including GST). The retailer can keep Rs. 10 as his credit and pay Rs. 5 as his tax if the client has paid a tax. This will, in a sense, reduce IT costs over time and finally make

  • Change in Business Process 

The GST Regime is a destination-based tax; the state government where the products or services are consumed will levy the tax. With the current tax system, all billing and accounting activities take place in one central location, and the majority of information technology service industries are only registered with the central service tax authority. 

In order to comply with GST regulations, service providers and organizations must register in both the states where their clients are situated and the states in which they are actually providing services. This will be accomplished by providing the appropriate state with the SGST component of the IGST. 

After the GST was implemented, state-by-state registration became mandatory. As a result, it raises compliance costs and has an effect on the information technology sector. 

Previously, IT services were governed by a single administration and subject to a single point of taxation. Compliance and multi-factor taxation (central service tax).  There are 111 taxing points under the GST model. This is due to the fact that there are IT service centers all across the nation, and each of the 37 jurisdictions where they operate requires registration (29 states, 7 union territories, one central region). Additionally, there are three indirect taxes that both producers and consumers must pay. This makes it difficult for local IT businesses, who primarily demonstrate their relevance as web-based and IT supply exporters, to register compliance reports at 111 sites.

The IT sector will find it difficult to transition from a single tax point to several tax points as a result of the GST, and complying with state and federal regulations would undoubtedly raise compliance costs. 

  • Online Retailers 

All e-commerce companies must pay taxes as a result of the GST’s influence on the IT sector, regardless of their yearly turnover. Given that the initial profit margins are typically low, this will force small enterprises to lower their cap on profit even during that time. 

  • Business Possibilities for Software Firms 

The government now offers online GST registration due to the development in the digital industry. The impact of the GST on the IT sector has made it easier for IT businesses to secure contracts from the financial sectors to develop GST software. The clearest illustration of this is Infosys, which generated around Rs. 1,300 crores through GSTN. When it comes to becoming digital, the government has been viewed to be opening up a lot of options for both large and small firms. 

  • Expenses for infrastructure and credit claims

Businesses are spending more money on their infrastructure even though they are rushing to have their ERPs compliant with the new information technology GST. Businesses could not claim credits for maintaining a good working environment under the old tax code. Aesthetics encompassed both excellent amenities and infrastructure. The new GST structure will let IT service providers, however, claim complete reimbursements for yearly maintenance services. 

  • The same tax throughout all states 

Due to the prior taxing regulations that varied for each state, services tax was collected unevenly from several states. As a result of the GST’s effects on the service sector after it was implemented, states like Jammu and Kashmir are now required to pay service tax as well. These regions’ IT businesses must abide by the new tax system in order to operate legally. 


Each government policy is unique. GST also has benefits and drawbacks. The majority of the GST laws’ specifications are objective and plan for a long-term beneficial effect. In order to maintain commercial flexibility, the government must regularly monitor the problems faced by the IT industries. Moreover, if GST proves to be practical over time and contributes to India’s GDP and economic growth, it would serve as a destiny-proof measure for Indian enterprises.